Product features

Extended Auto Warranty's core features can broadly be categorized as follows,

Facilitating end-to-end contract management that include contract creation, validation, cancellation, transfer and search, enquiry over Web and IVR, contract price calculation based on business rules, automated calculation of commissions, administrative fees etc., and viewing contract history.

Enabling faster claims processing right from identifying policy loss date, validating policy glossary, supporting multiple operations per claim, carrying out claims reserve processing; managing towing, rentals & dislocations, re-opening of closed accounts; tracking prepaid maintenance claims, maintaining claims history.

Streamlining dealer management related processes that include dealer contact & hierarchy management, incentive programs; integration with dealer finance systems.

Integrating with accounting systems that include dealer invoicing and customer billing, support of diff erent payment methods.

Interfacing with external systems like Forte for part prices, Labor Times, Vertex for tax data, credit card payment systems, NADA for used car prices, contract management applications.

Managing documents with defined templates, mail merge facility, interfacing with other document management systems, and indexing against policies & claims.

Automating reports generation that helps creating any kind of report with ease - be it dealer comparison, invoicing, claim summary, repair statistics, or contract summary reports.

Supporting geography specific representations of date, time, currency and units.

Accommodating growing business demands and incorporating new products & plans.

Providing enhanced functionalities such as automated work flows, comprehensive audit trailing, role based security, inspection processing.